Senior Implementation Consultant
Remote | United States
The Senior Implementation Consultant will partner with Bamboo Roses’ customer key business users and IT organizations to design and implement value-added business solutions.
Responsibilities:
- Provide Bamboo Rose software expertise to customers and implementation partners
- Provide best-practice input of customer’s “to-be” business processes
- Prepare for and conduct conference room pilots for customers, demonstrating the capabilities of the Bamboo Rose product suite
- Configure our multi-enterprise product and supply chain platform to support the customer’s business processes
- Work closely with customer and implementation partner team members in the definition and execution of test scripts
- Monitor project progress relative to assigned tasks and communicate progress regularly to Bamboo Rose team or implementation partner project manager
- Work with Bamboo Rose design, development, and quality assurance teams to ensure customers’ software solution needs are met
- Prepare process, installation, operating procedure, and user/trainer training documentation
- Support the delivery of end user and train-the-trainer training sessions
- Update and maintain project documentation and project folders in a timely manner
- Develop relationships with clients and internal resources
- Deliver accurate and timely administrative reporting (i.e., time, forecasts)
- Track and maintain required billability percentage and proactively address issues with reporting manager
Required Qualifications:
- Bachelor’s degree in Computer Science, Engineering, or related field
- 3-5 years system implementation experience within the supply chain arena
- Retail/consumer products experience (business or information technology)
- Excellent written and verbal presentation skills
- Ability to work effectively at all organizational levels
- Strong and demonstrated analytical skills
- Ability to travel up to four days per week